At BuildingsExpert, we understand that plans may change. This Cancellation & Refund Policy explains the terms related to cancellations, rescheduling, and refunds for consultations and services booked through our platform.

1. Cancellation by Customers

• • Cancellations made more than 48 hours prior to the scheduled consultation or service are eligible for a full refund.
• • Cancellations made within 24–48 hours of the scheduled service may incur a 50% cancellation fee.
• • Cancellations made within 24 hours of the scheduled service are non-refundable.

2. Rescheduling Policy

• • Rescheduling requests made at least 24 hours in advance are accepted without any additional charge, subject to availability.
• • Rescheduling requests made within 24 hours may be subject to an additional fee.

3. Cancellation by BuildingsExpert

• • If BuildingsExpert is unable to provide the scheduled service due to unforeseen circumstances, customers will be notified promptly.
• • In such cases, customers may choose to reschedule or receive a full refund.

4. Refund Timeline

Approved refunds will be processed within 7–10 business days to the original payment method. Processing times may vary depending on the payment provider or bank.

5. Non-Refundable Services

• • On-site visits already completed
• • Services that have already commenced or been delivered
• • Any charges clearly marked as non-refundable at the time of booking

6. Contact for Cancellations

To cancel or reschedule a booking, please contact us as early as possible:

• 📧 Email: support@buildingsexpert.com
• 📞 Phone: +91 88609 91081

By booking any service with BuildingsExpert, you acknowledge and agree to this Cancellation & Refund Policy.